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WEkEO User Support perimeter

This article lets you know whether or not WEkEO User Support covers the problems or questions you have.

Alexandre avatar
Written by Alexandre
Updated this week

Context


The WEkEO User Support Team assists users with a range of tools and programming languages, focusing on those most commonly employed within the environmental data community. This support includes help with downloading, opening, and manipulating data, ensuring users can fully leverage the capabilities of the WEkEO platform.

WEkEO User Support perimeter


If you wish to contact WEkEO User Support to ask a question or report a problem, please refer to this article How to report an issue?

โœ… Here's a list of what WEkEO User Support covers :

โŒAnd here's a list of what WEkEO user support doesn't cover:

  • Julia

  • QGIS

  • Matlab

  • ArcGIS

  • C

  • C++

  • Java

  • Tenant Virtual Machines (Please refer to this documentation)

  • CDO

  • KMZ file generation and manipulation

  • Google Earth desktop application

What's next?


Several articles are available in the WEkEO Help Center, but if you have any questions, issues or suggestions, feel free to contact us through a chat session available in the bottom right corner of the page.

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