WEkEO

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The WEkEO User Support Team assists users with a range of tools and programming languages, focusing on those most commonly employed within the environmental data community. This support includes help with downloading, opening, and manipulating data, ensuring users can fully leverage the capabilities of the WEkEO platform.

If you wish to contact WEkEO User Support to ask a question or report a problem, please refer to this article <a href="https://help.wekeo.eu/en/articles/7873162-how-to-report-an-issue">How to report an issue?</a>

✅ Here's a list of what WEkEO User Support covers :

<a href="https://help.wekeo.eu/en/articles/6340267-introduction-to-the-wekeo-data-viewer">Data Viewer </a>

<a href="https://help.wekeo.eu/en/articles/9515753-what-is-the-harmonized-data-access-hda-api">Harmonized Data Access </a>

<a href="https://help.wekeo.eu/en/articles/6751608-how-to-use-the-hda-api-in-python">Python</a>

<a href="https://help.wekeo.eu/en/articles/7035318-how-to-use-the-hda-api-in-r">R/RStudio</a>

<a href="https://help.wekeo.eu/en/articles/6337538-what-is-the-wekeo-jupyterhub">JupyterHub</a>

<a href="https://help.wekeo.eu/en/articles/8490164-how-to-use-the-climetlab-wekeo-plugin">CliMetLab</a>

<a href="https://help.wekeo.eu/en/articles/8508711-how-to-use-the-xcube-viewer">xcube</a>

- <a href="https://help.wekeo.eu/en/articles/6340267-introduction-to-the-wekeo-data-viewer">Data Viewer </a>
- <a href="https://help.wekeo.eu/en/articles/9515753-what-is-the-harmonized-data-access-hda-api">Harmonized Data Access </a>
- <a href="https://help.wekeo.eu/en/articles/6751608-how-to-use-the-hda-api-in-python">Python</a>
- <a href="https://help.wekeo.eu/en/articles/7035318-how-to-use-the-hda-api-in-r">R/RStudio</a>
- <a href="https://help.wekeo.eu/en/articles/6337538-what-is-the-wekeo-jupyterhub">JupyterHub</a>
- <a href="https://help.wekeo.eu/en/articles/6771578-how-to-use-the-harmonized-data-access-rest-api-with-curl">cURL</a>
- <a href="https://help.wekeo.eu/en/articles/8490164-how-to-use-the-climetlab-wekeo-plugin">CliMetLab</a>
- <a href="https://help.wekeo.eu/en/articles/8508711-how-to-use-the-xcube-viewer">xcube</a>
   

❌And here's a list of what WEkEO user support doesn't cover:

Tenant Virtual Machines (Please refer to this <a href="https://help.wekeo.eu/en/articles/6344723-registration-and-offer-plans#h_e7a3328405">documentation</a>)

- Julia
- QGIS
- Matlab
- ArcGIS
- C
- C++
- Java
- Tenant Virtual Machines (Please refer to this <a href="https://help.wekeo.eu/en/articles/6344723-registration-and-offer-plans#h_e7a3328405">documentation</a>)
- CDO
- KMZ file generation and manipulation
- Google Earth desktop application
   

Several articles are available in the <a href="https://help.wekeo.eu/en/">WEkEO Help Center</a>, but if you have any questions, issues or suggestions, <b>feel free to contact us</b> <b>through a chat session </b>available in the bottom right corner of the page.

This article lets you know whether or not WEkEO User Support covers the problems or questions you have.

WEkEO User Support perimeter

Context

WEkEO User Support perimeter

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