I forgot my username or can't register to WEkEO: what should I do?
For these two issues, you need to contact the WEkEO Support Team.
You can either send an email at support@wekeo.eu, or via the live chat on the bottom right corner of any page of the website.
Please share with us the email you used to register to wekeo.eu, it will be useful for us in order to find you username, or to be sure you don't already have an account.
We will respond to you as soon as possible 🙌
I want to change my username or my e-mail address: what should I do?
It is not possible to modify your username or e-mail address. Your solution is to create a new account.
You can contact us to delete the account with the old username or e-mail adresse.
To do so, please send an email at support@wekeo.eu, or via the live chat on the bottom right corner of any page of the website.
📌Note: you can create several accounts with the same e-mail address.
What's next?
We are user-driven and we implement users' suggestions, so feel free to contact us:
through a chat session available in the bottom right corner of the page
via our contact webpage
via e-mail to our support team (supportATwekeo.eu)